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“Amongst our customers for high-end 3D CAD Software are all the giants of the
Automobile Industry in Japan. These
companies have adopted Epiplex500 as the primary eLearning Authoring tool in order to create and deliver high skilled
knowledge to train and develop CAD Designers internally. The companies also use
Epiplex500 for global,
company-wide
roll outs of their ERP and SCM applications as
well. One of the world’s largest auto manufacturers
based out of Japan
had begun
to roll out CAD software implementation in late 2004. They needed a good e-Learning
authoring tool for
this software to deliver the advanced skills education that was
required. The need was urgent,
but difficult to fulfill.
It was very hard to capture accurately on such high-end CAD software.
In 2005, yet another large global auto company was faced with the same challenges. Both had tested a bunch of
commercially available authoring tools. After 6 months
of rigorous evaluation, Epiplex500 was chosen as the winner.
They concluded that Epiplex500 has rich features, more flexible, sustainable support. An adaptor was developed to
specifically enhance the CAD capture.
Since then, Epiplex500 has gained a very good reputation in the CAD field and has the leadership in Japan so far. We
depend upon Epiplex500 to enhance the features and
the capture accuracy so that we can continue to keep our
dominant position in Japan.”
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“ The project has achieved outstanding results with 5000 users trained online in a
record 6 weeks with 29,000 on-line
hits on all the courses.”
“The Epiplex500 support team and the product Epiplex500 played a significant role in
the achievement of our project
outcomes, and I would like to acknowledge the hard
work and dedication of the Epiplex500 team, and express our
appreciation of their
efforts. At times over the past two years Epiplex500 staff has worked long hours to
assist the Catalyst Interactive team through the implementation of product customizations and provision of product
support in order to ensure project
deliverables met both the demanding deadlines and high standards required.”
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“ Even though we've seldom needed to contact your Customer Support department,
they have always reminded us
that
they were there to assist if needed. The initial
training that we received was sufficient enough to allow us to
create
several effective
and impressive training packages. The product upgrades that we've just observed
would be
welcome
enhancements to the system. It has been a pleasure doing
business with Epiplex500.”
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“We see the Epiplex500 suite as the leading technology in its space with EDX playing
a key role in translating its
benefits
to our clients. We think the proactive work that
the Epiplex500 Customer Support (Technical Services) team
do, is unparalleled. The
continued efforts and support in both product development and pre-sales is highly
appreciated.
While we continue to accelerate our rate of customer acquisition and
enjoy our success, we acknowledge with deep
satisfaction our partnership with
Epiplex500.”
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“We have been using Epiplex500 at Carnival UK for some months now and it has
helped enormously in delivering
quality
training and documentation quickly and
effectively. It is a simple system to work with and allows a system
specialist to
record
processes without much up-front training in Epiplex500. We have used Epiplex500 to
create
'snippets' of learning
in addition to full processes and these have been well
received as a 'just in time' training
opportunity.
One major benefit for us is the ability to allow users to practice in a safe system simulation. In the past it has been
difficult to maintain training environments once a bespoke system is beyond roll-out.”
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“First of all, I want to thank your team for its support and patience during the training.
Following are my key observations from the training:
1. The tool is very simple and easy to use.
2. All Base files and Meta files are in XML format (File extensions may be custom to Epiplex500) from all editors,
which I think, will make our integration easy.
3. The visual interfaces in workflow & project design are very intuitive and the representation of flow in the
knowledge objects will enable better understanding of the process
4. The output formats in the epiSimdoc-editor are excellent; an end user can try the different modes – Show,
Guide
& Test – to understand the process. The same capture can be used for documentation and also for cue
card generation.”
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“We are all genuinely impressed by your dedication and responsiveness, and your support teams are a credit to your organization.”
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