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ANALYZER


Epiance Analyzer enables businesses to monitor IT-enabled business processes at highly granular levels and compare user, department, business unit and company process execution metrics to company and industry benchmarks. Powerful analyses and reporting capabilities enable exception monitoring, root cause analyses of process performance and implementation of process compliance guidelines. Processes can be captured not only within a specific application such as ERP, but also across multiple-applications, making Analyzer the only such solution in the industry that can provide intelligence and visibility into business processes that span multiple applications.

Business scenarios where large numbers of users display wide variance in performance metrics in executing the same business process, others where processes have multiple sub-processes within but offer limited visibility at granular levels on metrics such as time to completion, number of steps and errors and the path to completion are ideal candidates for Analyzer-driven process improvement. Analyzer automates and thereby addresses the scalability issues of time and motion studies, while removing the subjectivity inherent in such studies.


  BENEFITS

Increase end user adoption, by getting visibility into the usage of IT applications. Identify bottlenecks and productivity gaps.

 

 

Reduce the time, cost and effort to measure end user process compliance and performance.

 

 

Capture best practices and benchmark processes for the organization.

 

Identify best / worst performing users without recurring, time consuming and expensive manual process consultants.

 

Analyzer offers a powerful means to comparing As-is process execution metrics to To-be metrics for IT transformation initiatives.
The automated gathering and analyses of performance data removes inaccuracies and subjectivity inherent in manual approaches.

Analyzer provides a set of pre-developed HTML based reports that highlight the performance of end users executing various business processes across departments or the entire organization. Some of these reports include process reports, productivity reports, exception reports, comparison reports, ranking reports, control charts etc. Additionally customers can also develop a variety of customized reports based on the needs of the organization.


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  FEATURES
 
  Define unit processes and process
    metrics for any IT enabled business process. Automated analysis of end user performance data provides deep visibility into process metrics at highly granular levels.
  Capture the tasks performed by end
    users remotely.
  Generate HTML based process
reports, productivity reports, graphical control charts, also reports based on completed, incomplete and aborted processes
Set flexible preferences for capture
of process data and standardized
rules for defining unit processes.
 
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Phone: +91 80 4178 5000
E-mail: info@epiance.com
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